The second knowledge area in business analysis is Elicitation and Collaboration. This area focuses on the tasks business analysts perform to gather information from stakeholders and confirm the accuracy of that information. It also covers activities related to managing stakeholder collaboration both during and after the information-gathering process.
The five key tasks within this knowledge area are:
Prepare for Elicitation
Conduct Elicitation
Confirm Elicitation Results
Communicate Business Analysis Information
Manage Stakeholder Collaboration
It’s important to note that the numbering of knowledge areas and the sequence of tasks don’t reflect the actual order in which business analysis activities must be performed. A business analyst is responsible for determining which tasks and knowledge areas to prioritize, depending on the specific initiative and context.
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